Profile Blocking You from Great Customer Service?

Profile Blocking You from Great Customer Service

By: Customers Poet

Originated: April 6, 2016

Here at Secret Eyes Everywhere, we hear the good, the bad, and the ugly of customer service daily.

Yet, when it comes to the number of unhappy customers who have received poor customer service, one thing sticks out: Is your social media account keeping you from receiving great customer service?

This simple question was brought to our attention through a recent complaint. A customer contacted us after receiving poor treatment at a restaurant. Angered by the lack of support from the business, the customer went into details as to what occurred. After exploring the issue and aiding the customer’s request, Secret Eyes noticed some distinctively questionable images and phrases posted on the customer’s account. By questionable we mean illegal drugs, guns, explicit language, and/or images. We wondered if this caused the customer the company response they desired.

angcus5

We want to know: Have you been denied great customer service because of your social media profile?

Let us know.

***

Love Secret Eyes Everywhere?

Join the hundreds of other Secret Eyers and support the movement!

Help Secret Eyes Spread the word of improving customer service by passing the message forward!

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s