Profits before Customers

Profits before Customers

By: Customers Poet

Originated: March 12, 2016

In the famous words of Nicki Minaj, “I am sh*ting on them” and this is what big companies are doing.

Do you remember the time when companies built products to last?

A time when companies valued their loyal customer following and their brand name more than anything else. A time when companies stood behind their products with guarantees. A time when the word recall did not exist. Unfortunately, this time no longer exist.

With the increasing demand for goods/services, like consumers, companies are searching for the cheapest and most efficient manufacturers to create their products. Sometimes at the cost of producing faulty merchandise unknowingly to their end users: the customers.

http://abcnews.go.com/US/abc-news-investigation-uncovers-hundreds-vehicles-us-sold/story?id=29711483

Many consider this unethical business practices, yet many companies have done this very act with little or no government discipline. For example, Hotpoint recently had a company insider state the company knew the dryers were faulty but told employees to say they were safe.

http://www.express.co.uk/news/uk/648558/Hotpoint-customers-ignored-potentially-lethal-tumble-dryers

What can be done about this?

There are many things individuals can do. Take the legal route.

If you know or believe a company is committing unethical business practices contact a government regulatory agency in your country. Here are some links where you may find them.

https://www.recalls.gov/

https://www.reg-info.com/

http://www.pharmweb.net/pwmirror/pwk/

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