Is Customer Service for You?

Is Customer Service for You

By: Customers Poet

Originated: February 6, 2016

We’ve all witnessed it-the rep gone wild. Yet Secret Eyes wonders Why work in customer service if you hate customers?

While surfing through the unhappy customers online, Secret Eyes came across many unhappy customer service reps, who frequent the web to vent about their horrible days at work. This raises the question: Why work in customer service if you hate customers?

With the rapid advancement of the information, many people are left jobless. Searching and accepting any job they come across but at what cost to the company? Risk of a company closure?

Consider these tweets.

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Should companies be held responsible when a rep fails into the negative zone? Or should people stop accepting jobs they know aren’t compatible with their personalities?
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